Refund & Cancellation Policy

Last updated: 25 September 2026

తెలుగులో సారాంశం

Course content digital + live కాబట్టి, enrolment తర్వాత refund ఇవ్వలేను. Payment అయిన వెంటనే మీకు WhatsApp group access, templates & research toolkit, batch seat వెళ్ళిపోతాయి.

ఇది ముందే చెప్పడం better అనిపించింది. అందుకే — free class చూడండి, ఈ page పూర్తిగా చదవండి, doubt ఏదైనా ఉంటే WhatsApp లో నేరుగా అడగండి. అన్నీ clear అయ్యాకే decide చేయండి.

మేము refund ఇచ్చే సందర్భాలు: Double payment అయితే, డబ్బు కట్ అయ్యి enrolment confirm కాకపోతే, లేదా మేమే batch cancel చేస్తే — పూర్తి refund.

1. Overview

This policy applies to the 14 Days Digital Products Course sold on digitalproducts.dmat.in by Pandiri Digital Marketing Private Limited.

Please read this policy carefully before making a payment. By enrolling, you confirm that you have read and accepted this policy along with our Terms & Conditions.

2. Why Refunds Are Not Available

The moment your payment succeeds, digital content and access are delivered to you.

Within minutes of enrolment you receive:

• Access to the private course WhatsApp group
• Course templates and the product research toolkit
• A confirmed seat in a batch limited to 30 students

From Day 1 onwards you also receive live class access and the recording of every class on the same day. The Meta Ads Advanced Deep-Dive (14 recorded classes, standalone value ₹900) is handed over after the final class on Day 14.

Because this material is digital, downloadable, and cannot be returned or "un-delivered" once accessed, the course fee of ₹1,500 is non-refundable once enrolment is complete.

This is the standard position for digital goods and online course products in India, and it is disclosed clearly on our sales page, in our Terms, and here — before any payment is made.

3. No Refund After Enrolment

Refunds will not be issued in the following situations:

You changed your mind after enrolling
You did not attend the live classes
You were unable to make time for all 14 days
You did not achieve the income or results you hoped for
You did not like the teaching style, pace, or content
You already knew some or all of the material covered
You were removed from the course for breaching our Terms & Conditions

Important: This course does not guarantee any income or business result. Not achieving a particular financial outcome is not a valid ground for refund. Please read the Income Disclaimer in our Terms & Conditions before enrolling.

4. When We Do Refund

We will issue a full refund in these situations:

4.1 Duplicate payment

If you were charged twice for the same enrolment, the extra amount is refunded in full.

4.2 Payment debited but enrolment not confirmed

If money was deducted from your account but you did not receive access to the WhatsApp group, and we are unable to resolve it, we refund the full amount.

4.3 Batch cancelled by us

If we cancel a batch and do not run it, you may choose either a full refund or a free transfer to the next batch.

4.4 Technical failure at our end

If a technical failure entirely on our side prevents you from accessing the course, and we cannot fix it, we refund in full.

5. Batch Transfer Instead of Refund

This is a 14-day commitment, and we know something unexpected can come up. If you cannot attend your batch, contact us before your batch begins and we will move you to a later batch at no extra cost. Batch transfer is offered as a courtesy, at our discretion, and is a practical alternative to a refund.

Once the batch has started, transfer requests are considered case by case and are not guaranteed.

6. How to Request a Refund

If your situation falls under Section 4 above, contact us with the following:

Your full name as entered at enrolment
The mobile number and email used at enrolment
Razorpay Payment ID or transaction reference
A short description of the issue

Email: contact@dmat.in
WhatsApp: +91 70938 76282
We acknowledge within: 2 working days
Decision within: 7 working days

7. Refund Processing Time

Where a refund is approved, it is processed back to the original payment method only — the same card, UPI ID, or bank account used for payment. We cannot refund to a different account.

We initiate the refund within 3 working days of approval
Razorpay and your bank typically take a further 5–7 working days to credit it
You will receive confirmation from Razorpay once the refund is initiated

Any delay after we initiate the refund is with your bank or the payment gateway, and is outside our control.

8. Chargebacks

If you have an issue, please contact us first. We respond to every message and resolve genuine problems quickly.

Raising a chargeback or payment dispute without first contacting us slows the process for everyone. Where a chargeback is raised for a course that was delivered as described, we will contest it and provide this policy, our Terms, enrolment records, and WhatsApp group access logs as evidence.

9. Before You Pay — Please Do This

We would much rather you make an informed decision than ask for a refund later. Before paying, please:

• Watch the free class on our home page
• Read the full 14-day curriculum, timings, and what is included
• Read the "This course is NOT for" section honestly — especially the part about giving 1–1½ hours a day for 14 days
• Message us on WhatsApp with any question at all — we reply personally

There is no pressure to enrol today. If this batch does not suit you, the next one will.

10. Company Details

Registered name: Pandiri Digital Marketing Private Limited
CIN: U73100TS2025PTC197640
Udyam Reg. No.: UDYAM-TS-09-0167302
Registered address: 6-16/1, Malla Reddy Guda, Chevella, Ranga Reddy District, Telangana – 501503, India
Email: contact@dmat.in
Phone / WhatsApp: +91 70938 76282

11. Governing Law

This Refund Policy is governed by the laws of India. Any dispute arising in relation to it shall be subject to the exclusive jurisdiction of the courts at Hyderabad, Telangana, India.